Welcome to JD Global Shipping Line. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
“Company” refers to JD Global Shipping Line
“Customer” / “User” refers to any individual or business using our services
“Services” include shipping, logistics, freight forwarding, warehousing, customs clearance, and related solutions
By using our website, you agree to:
Provide accurate and complete information
Use the website for lawful purposes only
Not engage in fraudulent or harmful activities
Not attempt to disrupt website functionality
We reserve the right to suspend access if misuse is detected.
All logistics and shipping services are subject to:
Availability of transport and routes
Compliance with international shipping laws
Accurate documentation provided by the customer
Acceptance of our service quotations and agreements
Each shipment may also be governed by specific contracts or shipping terms.
All bookings must be confirmed in writing (email or official document)
Freight charges, duties, and additional fees must be paid as agreed
Late payments may result in delays, penalties, or service suspension
Prices are subject to change based on fuel costs, carrier rates, and market conditions
Customers are responsible for:
Providing correct shipping documents
Ensuring cargo complies with import/export regulations
Declaring accurate cargo details
JD Global Shipping Line is not responsible for delays caused by incorrect or incomplete documentation.
All shipments must comply with applicable customs laws and regulations.
The customer is responsible for duties, taxes, and legal compliance
We act as a facilitator but are not liable for government decisions
Customs inspections may cause delays beyond our control
While we aim to provide reliable services:
We are not liable for delays caused by natural disasters, port congestion, strikes, or government actions
Liability for loss or damage is limited as per international shipping conventions
Customers are encouraged to purchase cargo insurance
We do not accept shipments containing:
❌ Illegal goods
❌ Hazardous materials (without proper declaration)
❌ Prohibited or restricted items under international law
We reserve the right to refuse or cancel such shipments.
Cargo insurance is optional but highly recommended
If not requested, shipments are handled at the customer’s risk
Insurance claims must follow the insurer’s terms and conditions
Estimated delivery times are not guaranteed
Delays may occur due to factors beyond our control
We will make every effort to ensure timely delivery
Bookings may be canceled before shipment processing begins
Cancellation fees may apply
Refunds (if applicable) will be processed based on service terms
All content on this website (text, logo, design) belongs to JD Global Shipping Line.
Unauthorized use or reproduction is strictly prohibited
Use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the jurisdiction of local courts.
JD Global Shipping Line reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.
By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions.